Partnership of Care

You and your chiropractor have an equal and vital role in the pursuit of your optimum health and well-being. You have the right to expect your chiropractor to provide...

• ethical conduct of practice
• respectful, honest and clear communication in all aspects of care
• provide a fulsome explanation and informed consent process of any examination, diagnostic test or treatment prior to its deliverance
• communicate clearly an appropriate explanation and methods of the removal of any clothing for clinical purposes, including appropriate gowning methods, that respects the patient’s privacy and dignity
• relevant, safe and supportive patient-centred care
• deliver chiropractic care in a clinical, patient-centred and culturally-sensitive manner, without reference to personal or religious matters, and taking into consideration any sensitivities of the patient
• accurate and comprehensive records
• accommodation and accessibility for disabilities and human rights, or alternative arrangements if accessibility is not possible
• an awareness of current health and well-being issues
• information about what chiropractic offers
• timely and necessary communication and/or referral to other health professionals
• timely transfer of records, when appropriate
• compliance with the College of Chiropractors of Ontario’s (CCO) regulations, standards of practice, policies and guidelines
• privacy and confidentiality
• behaviour and clarity regarding dignified professional boundaries
• demonstrate increased sensitivity when chiropractic care involves the touching of a sensitive area of the body, with the patient’s guidance and consent
• disclosure of real or perceived conflicts of interest
• a process for declining treatment and withdrawal of consent at any time
• full disclosure of policies, procedures and fees

Your responsibilities to your chiropractor are to provide...

• honest, accurate and full disclosure of all pertinent health information
• constructive feedback (positive/negative) regarding all aspects of care
• a cooperative commitment to your treatment plan
• compliance with office policies, procedures and fees
• courtesy and respect for the office environment, staff and other patients
• up-to-date contact information