You and your chiropractor have an equal and vital role in the pursuit of your optimum health and well-being. You have the right to expect your chiropractor to provide…
- ethical conduct of practice
- respectful, honest and clear communication in all aspects of care
- provide a fulsome explanation and informed consent process of any examination, diagnostic test or treatment prior to its deliverance
- communicate clearly an appropriate explanation and methods of the removal of any clothing for clinical purposes, including appropriate gowning methods, that respects the patient’s privacy and dignity
- relevant, safe and supportive patient-centred care
- deliver chiropractic care in a clinical, patient-centred and culturally-sensitive manner, without reference to personal or religious matters, and taking into consideration any sensitivities of the patient
- accurate and comprehensive records
- accommodation and accessibility for disabilities and human rights, or alternative arrangements if accessibility is not possible
- an awareness of current health and well-being issues
- information about what chiropractic offers
- timely and necessary communication and/or referral to other health professionals
- timely transfer of records, when appropriate
- compliance with the College of Chiropractors of Ontario’s (CCO) regulations, standards of practice, policies and guidelines
- privacy and confidentiality
- behaviour and clarity regarding dignified professional boundaries
- demonstrate increased sensitivity when chiropractic care involves the touching of a sensitive area of the body, with the patient’s guidance and consent
- disclosure of real or perceived conflicts of interest
- a process for declining treatment and withdrawal of consent at any time
- full disclosure of policies, procedures and fees
Your responsibilities to your chiropractor are to provide…
- honest, accurate and full disclosure of all pertinent health information
- constructive feedback (positive/negative) regarding all aspects of care
- a cooperative commitment to your treatment plan
- compliance with office policies, procedures and fees
- courtesy and respect for the office environment, staff and other patients
- up-to-date contact information